Privacy Policy

Last updated: 17/02/2026

This policy explains how Finer Fleet Ltd collects and uses personal data.

We comply with the UK General Data Protection Regulation (UK-GDPR) and Data Protection Act 2018.

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1. What We Collect

We may collect:

• name

• billing address

• delivery address

• phone number

• email address

• IP address

• order history

• device/browser data

• cookies and usage data

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2. How We Use Your Data

We process your data to:

• fulfil orders

• provide delivery updates

• handle returns and refunds

• respond to enquiries

• prevent fraud

• comply with legal obligations

We do not sell your data to third parties.

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3. Legal Basis

We process data under:

• Contractual necessity (to complete your order)

• Legal obligation (tax & accounting)

• Legitimate interests (fraud prevention & customer support)

• Consent (marketing emails)

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4. Marketing

You will only receive marketing emails if:

• you opt in; or

• you have previously purchased and not opted out

You can unsubscribe at any time.

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5. Third Parties

We share necessary data with:

• payment processors

• Royal Mail (delivery)

• website hosting providers

• analytics providers (e.g. Google Analytics)

These providers process data only to perform services on our behalf.

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6. Data Retention

We keep order records for 6 years to comply with UK tax law.

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7. Your Rights

You have the right to:

• access your data

• correct your data

• delete your data

• restrict processing

• object to processing

• data portability

To request this, email us at: [insert email]

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8. Cookies

We use cookies to:

• run the website

• remember your cart

• analyse traffic

You can disable cookies via your browser settings.

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9. Contact

Data Controller: Finer Fleet Ltd
Email: [insert email]

You also have the right to complain to the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk